Consumer Protection Act Section 17 — Complaints to authorities

Summary

A complaint about violation of consumer rights, unfair trade practices, or false or misleading advertisements that harms consumers as a group can be sent either in writing or through electronic means. It may be forwarded to any one of these authorities: the District Collector, the Commissioner of the regional office, or the Central Authority.

Official Text

A complaint relating to violation of consumer rights or unfair trade practices or false or misleading advertisements which are prejudicial to the interests of consumers as a class, may be forwarded either in writing or in electronic mode, to any one of the authorities, namely, the District Collector or the Commissioner of regional office or the Central Authority.

Related Judgments

• SONIC SURGICAL vs NATIONAL INSURANCE COMPANY LTD — Supreme Court of India (2009)
• Neelkamal Realtors Suburban Pvt. Ltd. and anr. vs 1. Union of India and ors — Bombay High Court (Mumbai Principal Seat) (2017)
• IFFCO TOKIO GENERAL INSURANCE COMPANY LTD. vs PEARL BEVERAGES LTD — Supreme Court of India (2021)
• C. VENKATACHALAM vs AJITKUMAR C. SHAH AND OTHERS — Supreme Court of India (2011)
• UNITED INDIA INSURANCE CO. LTD. vs LEISURE WEAR EXPORTS LTD — Supreme Court of India (2016)