Consumer Protection Act Section 59 — Procedure applicable to National Commission

CHAPTER IV CONSUMER DISPUTER REDRESSAL COMMISSION

Civil

Summary

Sub-section (1) says that the rules for handling complaints under sections 35, 36, 37, 38 and 39 will also apply to how the National Commission deals with complaints, with any changes that are considered necessary.

Sub-section (2) says that, in addition to what is stated in sub-section (1), the National Commission can also declare any term of a contract that is unfair to a consumer to be null and void.

Official Text

(1) The provisions relating to complaints under sections 35, 36, 37, 38 and 39 shall, with such modifications as may be considered necessary, be applicable to the disposal of complaints by the National Commission.

(2) Without prejudice to sub-section (1), the National Commission may also declare any terms of contract, which is unfair to any consumer to be null and void.