Consumer Protection Act Section 59 — Procedure applicable to National Commission
CHAPTER IV CONSUMER DISPUTER REDRESSAL COMMISSION
Civil
Summary
Sub-section (1) says that the rules for handling complaints under sections 35, 36, 37, 38 and 39 will also apply to how the National Commission deals with complaints, with any changes that are considered necessary.
Sub-section (2) says that, in addition to what is stated in sub-section (1), the National Commission can also declare any term of a contract that is unfair to a consumer to be null and void.
Official Text
(1) The provisions relating to complaints under sections 35, 36, 37, 38 and 39 shall, with such modifications as may be considered necessary, be applicable to the disposal of complaints by the National Commission.
(2) Without prejudice to sub-section (1), the National Commission may also declare any terms of contract, which is unfair to any consumer to be null and void.
Sections referred to
- Consumer Protection Act §35 — Manner in which complaint shall be made
- Consumer Protection Act §36 — Proceedings before District Commission
- Consumer Protection Act §37 — Reference to mediation
- Consumer Protection Act §38 — Procedure on admission of complaint
- Consumer Protection Act §39 — Findings of District Commission
Related Judgments
- SMT SITA DEVI vs PUNJAB NATIONAL BANK AND ANR — Delhi High Court (2026)
- Neelkamal Realtors Suburban Pvt. Ltd. and anr. vs 1. Union of India and ors — Bombay High Court (Mumbai Principal Seat) (2017)
- Bharti Airtel Ltd.; Represented by its Legal Manager; Harish Rangaraja vs 1. Telecom Regulatory Authority of India,, Mahanagar Door Sanchar Bhaw — Madras High Court (Principal Bench, Chennai) (2016)
