Consumer Protection Act Section 49 — Procedure applicable to State Commission

CHAPTER IV CONSUMER DISPUTER REDRESSAL COMMISSION

Civil

Summary

Sub-section (1) says that the rules for handling complaints under sections 35, 36, 37, 38 and 39 will also apply to complaints dealt with by the State Commission, with any changes that are needed.

Sub-section (2) adds that, in addition to the above, the State Commission can also declare any term of a contract that is unfair to a consumer to be null and void.

Official Text

(1) The provisions relating to complaints under sections 35, 36, 37, 38 and 39 shall, with such modifications as may be necessary, be applicable to the disposal of complaints by the State Commission.

(2) Without prejudice to the provisions of sub-section (1), the State Commission may also declare any terms of contract, which is unfair to any consumer, to be null and void.